Account Related

What should I do if I forget my password?

If you are a registered user and have forgotten your password, click the "forgot your password?" link on the login page to reset you password.

Can I place an order without registering my account?

Yes you can checkout without creating an account with us but we highly recommend that you do create one. We understand how valuable your time is and our registration has been designed to take up not more than a few minutes of your time. Once you have registered with us, you don't need to give your address details on future visits to our shop. This will save you the trouble of entering this information on every purchase you make from us.

As a registered customer, what are my other benefits?

As a registered customer, you become entitled to special discount schemes and promotional pricing offers.

How do I cancel an order?

To cancel an order, you must contact our customer service executive either by e-mail or through telephone and they will assist you further with the order cancellation.

How do I check the status of my order?

To check the status of an order, Log in to your account and Click on the order number whose status you want to check. The order details are displayed along with the tracking numbers for the shipments made.

How do I make changes to the address in My Account?

To edit an address, click on My Account. The details of your account are displayed. Click on the Edit button below the address that has to be changed.

Can I have more than one shipping address?

Yes you can but the Shipping address has to match the billing address of the credit card on file. If you pay through a Wire transfer then we can ship the phones to any address in the world after cleared payment.

Can I have more than one billing address?

Yes you can have up to 5 addresses on file with us you can change your billing address by editing it by logging in to your account.